Last updated: 18 September 2026

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These Website Terms & Conditions ("Terms") apply to your use of the Redland City Storage website at www.redlandcitystorage.com.au ("Website").

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By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website.

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In these Terms, "Redland City Storage", "we", "us" or "our" means RC Storage Pty Ltd (ABN 14 673 182 324), trading as Redland City Storage, being the entity that owns and/or operates the Website.

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"You" or "your" means the person accessing or using the Website.

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1. Use of the Website

You may use the Website for lawful purposes and in accordance with these Terms.

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You must not:

• use the Website for any unlawful, fraudulent or misleading purpose;

• use the Website in a way that may damage, disable, overburden or impair the Website or interfere with another person's use of it;

• attempt to gain unauthorised access to the Website, its systems, databases or connected services;

• introduce any malicious software, virus, code or other harmful material;

• use automated systems, scraping tools or similar technologies to collect or reproduce substantial amounts of Website content without our prior written consent; or

• reproduce, copy, modify or commercially exploit Website content except as expressly permitted by these Terms or with our written permission.

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We reserve the right to restrict, suspend or terminate access to the Website where we reasonably consider that these Terms have been breached or where necessary to protect the Website, our business or other users.

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2. Website information

We aim to ensure that information published on the Website is accurate, current and useful. However, Website information is provided for general information purposes only.

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Information may include, without limitation:

• storage sizes and availability;

• pricing and promotions;

• facility information;

• access hours;

• storage calculator results;

• photographs and images;

• product or service descriptions;

• availability of storage units;

• estimated measurements or capacities; and

• information supplied by third parties.

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Information on the Website may change without notice.

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While we take reasonable steps to maintain the accuracy of the Website, we do not warrant that all information will always be complete, accurate, current or free from errors or omissions.

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Where you are making a decision to purchase or use our services, you should confirm the relevant information with us before relying upon it.

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3. Pricing, availability and online bookings

Any prices, promotions, storage sizes or availability displayed on the Website are subject to change and may be subject to additional terms and conditions.

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Unless expressly stated otherwise, prices displayed on the Website are not an offer capable of acceptance and do not guarantee that a particular storage unit will remain available.

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An online enquiry, reservation or booking request does not necessarily create a storage agreement.

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A storage arrangement becomes binding only when accepted by us and subject to the applicable storage agreement and its terms.

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Where you enter into a storage agreement with us, the terms of that agreement will apply to the storage services. If there is any inconsistency between these Website Terms and the storage agreement, the storage agreement will apply to the extent of that inconsistency.

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4. Storage calculator and estimates

The Website may provide tools or calculators to assist you in estimating the amount of storage space you may require.

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Any result produced by a storage calculator is an estimate only and should not be relied upon as a guarantee that a particular storage unit will accommodate your goods.

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The actual storage space required may depend on the size, shape, quantity and manner in which your goods are packed or stored.

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We recommend contacting us if you are unsure about the size or type of storage you require.

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5. Intellectual property and copyright

Unless otherwise stated, all material appearing on the Website is owned by or licensed to Redland City Storage and is protected by Australian and applicable international intellectual property and copyright laws.

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This includes, without limitation:

• text and written content;

• photographs and images;

• graphics;

• logos and branding;

• designs;

• trade marks;

• icons;

• videos;

• page layouts;

• software and functionality; and

• other material appearing on the Website.

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You may view, download or print reasonable portions of Website content for your own personal, non-commercial use.

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You must not, without our prior written consent:

• reproduce substantial portions of Website content;

• modify or adapt Website content;

• publish or republish Website content;

• distribute Website content commercially;

• use our logos, trade marks or branding;

• create a derivative work from Website content; or

• use Website content to promote or operate another business.

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Nothing in these Terms transfers ownership of any intellectual property rights to you.

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6. Personal and non-commercial use

The Website and its content are provided primarily for your personal, informational and non-commercial use.

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You may use information from the Website to consider, compare or enquire about our storage services.

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You must not use, reproduce or exploit Website content for commercial purposes without our prior written consent.

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This clause does not prevent you from exercising any rights that cannot lawfully be excluded under applicable law.

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7. Third-party websites and information

The Website may contain links to websites, services, platforms or resources operated by third parties.

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These links are provided for convenience only and do not constitute an endorsement or recommendation by Redland City Storage.

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We do not control third-party websites and are not responsible for:

• their content;

• accuracy or completeness;

• availability;

• security;

• privacy practices;

• products or services;

• terms and conditions; or

• any loss or damage arising from your use of those websites.

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You access third-party websites at your own risk and should review the applicable terms and privacy policies of those websites.

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8. Third-party information

Some information displayed on the Website may be supplied by third parties, including service providers, suppliers, software providers, advertising platforms, business partners or other information providers.

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While we may take reasonable steps to assess information provided by third parties, we do not guarantee that third-party information is accurate, complete, current or suitable for your particular circumstances.

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To the maximum extent permitted by law, we are not responsible for any loss or damage arising from reliance upon inaccurate, incomplete or outdated third-party information.

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This does not limit any rights or remedies you may have under the Australian Consumer Law or other applicable legislation.

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9. Website availability and security

We aim to keep the Website available and functioning properly. However, we do not guarantee that the Website will:

• always be available;

• operate without interruption;

• be free from errors or defects;

• be compatible with all devices or browsers; or

• be free from viruses or other harmful components.

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The Website may occasionally be unavailable due to maintenance, upgrades, technical difficulties, telecommunications issues, third-party services or circumstances beyond our reasonable control.

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10. Disclaimer

Information on the Website is provided for general information purposes and should not be regarded as professional, financial, legal, insurance or other specialist advice.

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You are responsible for determining whether our products or services are suitable for your circumstances.

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We do not guarantee that information, descriptions, photographs, measurements, illustrations or other Website content will exactly reflect the appearance, dimensions, availability or characteristics of a particular storage facility, storage unit, product or service.

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Photographs and illustrations are indicative only unless expressly stated otherwise.

11. Limitation of liability

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To the maximum extent permitted by law, Redland City Storage and its officers, employees, contractors, agents and service providers will not be liable for any loss, damage, cost or expense arising from or connected with:

• your use of, or inability to use, the Website;

• reliance on information contained on the Website;

• errors or omissions in Website content;

• interruptions, delays or failures affecting the Website;

• viruses, malware or other harmful material;

• third-party websites, services or information;

• unauthorised access to or interference with the Website; or

• your misuse of Website content.

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This limitation applies whether the claim arises in contract, tort (including negligence), statute or otherwise, except to the extent that liability cannot lawfully be excluded or limited.

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Nothing in these Terms excludes, restricts or modifies any right, remedy, guarantee, warranty or liability that cannot lawfully be excluded, restricted or modified, including rights and guarantees under the Australian Consumer Law.

Where permitted by law, and subject to any non-excludable rights under the Australian Consumer Law, our liability will be limited to the extent permitted by applicable law.

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12. Indemnity

To the maximum extent permitted by law, you agree to indemnify and hold harmless Redland City Storage and its officers, employees, contractors and agents from and against any loss, damage, liability, cost or expense reasonably incurred as a result of:

• your breach of these Terms;

• your unlawful or unauthorised use of the Website;

• your misuse of Website content;

• your infringement of our intellectual property rights or the rights of another person; or

• your negligent, fraudulent or wilfully wrongful conduct.

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This indemnity does not apply to the extent that the relevant loss, damage, liability, cost or expense was caused by our negligence, unlawful conduct or other conduct for which liability cannot lawfully be excluded.

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Nothing in this clause requires you to indemnify us for any liability that cannot lawfully be transferred to you.

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13. Australian Consumer Law

Nothing in these Terms is intended to exclude, restrict or modify your rights under the Competition and Consumer Act 2010 (Cth), including Schedule 2, the Australian Consumer Law, or any other applicable legislation where those rights cannot lawfully be excluded, restricted or modified.

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Our services may be subject to consumer guarantees that cannot be excluded by agreement.

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To the extent permitted by law, these Terms apply subject to those statutory rights and guarantees.

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14. Privacy

Our collection, use and handling of personal information is governed by our Privacy Policy.

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By using the Website or submitting information through the Website, you acknowledge that your information may be collected and handled in accordance with our Privacy Policy and applicable privacy laws.

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15. Changes to these Terms

We may update these Terms from time to time.

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The updated version will be published on the Website and will apply from the date it is published, unless otherwise stated.

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You should review these Terms periodically to ensure that you are aware of any changes.

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16. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be read down to the extent necessary or, if it cannot be read down, severed from these Terms to the extent permitted by law.

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The remaining provisions will continue to operate.

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17. No waiver

If we do not immediately enforce a provision of these Terms, this does not mean that we waive our right to enforce that provision in the future.

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18. Applicable law and jurisdiction

These Terms are governed by the laws of Queensland, Australia.

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You agree that, subject to any applicable laws that provide otherwise, the courts of Queensland and courts competent to hear appeals from them have jurisdiction in relation to any dispute arising out of or in connection with these Terms or your use of the Website.

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19. Contact us

If you have any questions regarding these Terms, please contact us:

RC Storage Pty Ltd
ABN: 14 673 182 324
Trading as: Redland City Storage
Phone: (07) 3207 0224
Email: office@redlandcitystorage.com.au
Website: www.redlandcitystorage.com.au